Web Site Privacy Statement

This web site, midstatespring.com (the “Site”), is owned and operated by Midstate Spring, Inc. (“Midstate”). Midstate may collect personal and non-personal information on the Site.

We have created this Privacy Statement in order to describe and explain to users our practices concerning information collected from users of this Site. If you have any questions or concerns in connection with Midstate’s information collection practice summarized in this Privacy Statement, please send an email, with the subject heading “Privacy Statement Question” to privacy@midstatespring.com. In the email, please state your questions or concerns.

What Information is Collected and How We Use It

Our Site is currently designed to inform interested users about Midstate‘s products and services and to collect certain contact information from such users (including but not limited to name, email, street address and phone number). The submission of personal information is voluntary. We may use the personal information that users provide us for various purposes including:

  • to contact a user about the services available on this Site as well as other products or services that we think may be of interest;
  • in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact a user as a Midstate customer;
  • to send promotional materials; and
  • to provide our free email newsletter.

We reserve the right to disclose or otherwise share information that users provide us on this Site with third parties or our affiliated companies for promotional or other purposes. We may use a third party service provider to collect, process, store, or otherwise handle information on our behalf.

What Information is Collected and How We Use It

During your visit to our Web site even if you do nothing but browse, read pages, or download information, we do gather and store certain information about your visit. This information does not identify you personally and will not be released to any outside parties unless required to do so in connection with law enforcement investigations or other legal proceedings. Information automatically collected and stored includes the following:

  • the Internet Protocol (IP) Address and domain name used. This address is a numerical identifier assigned either to your Internet service provider or directly to your computer.
  • the Internet Protocol Address is necessary in order to direct Internet traffic to you. This address may be translated to determine the domain name of your service provider (e.g. companyxyz.com or yourschool.edu);
  • the type of browser and operating system you are using;
  • the date and time you visited this site;
  • the web pages or services you accessed at this site; and
  • referring web page.

The information we automatically collect or store is logged and used by Midstate to improve the content of our web services and to help us understand how people are using our services. Midstate analyzes this information to determine how our Web site is being used, so that we may continually improve the site’s usefulness to the public.

Information about Cookies and about Google Analytics and LeadLander

Cookies are very small text files stored on your computer by your web browser. Our web calendar places a cookie on your computer. This website also uses Google Analytics, a web analytics service provided by Google, Inc. (Google Privacy Policies) and LeadLander which both use javascript and cookies to help us analyze how visitors use the site.

You may refuse the use of cookies by selecting the appropriate settings on your browser. If cookies are refused, you will still be able to use our website, and anonymous data will still be collected in our internal transaction logs. By accepting cookies, you consent to the processing of data in the manner and for the purposes set out in this privacy notice.

Security

Although every effort is made to secure network communications, Midstate cannot ensure the privacy of online communications. Individuals using online services should also take steps to protect personal information, such as closing the web browser when finished using the site. Failure to do so may result in personal information being viewed by someone else using the same computer.

For site security purposes and to ensure that this site remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.

Links to Other Web Sites

As a convenience to visitors, our Web site may contain links to other public or private entities’ Web sites. Midstate is not responsible for the privacy practices or the content of such Web sites. It is recommended that users read the individual privacy policy statements of each Web site they visit.

Disclaimer

The information provided in this privacy policy should not be construed as giving business.

Changes to the Privacy Statement

If we later change our Privacy Statement, we will post a new privacy statement on this Site so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Updating and Correcting Information

We believe you should have the ability to access and edit the personal information that you have provided to us. You may change any of your personally identifiable information in your account by writing us at:
Midstate Spring, Inc.
PO Box 850
Syracuse, NY 13206
privacy@midstatespring.com

Please include your name, address, and/or e-mail address when you contact us.

We encourage you to promptly update your personally identifiable information if it ever changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on this Site. In addition, it may be impossible to completely delete your information without some residual information because of backups.